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Turning complex features into clear documentation.

I’m a Technical Content Writer experienced in creating product documentation, technical blogs, user guides, workflows, and API documentation for web and mobile applications. I specialize in turning complex features and technical concepts into clear, practical, and user-friendly content. I also create supporting visuals and content using Figma and Canva.

Location

Greater Noida, Uttar Pradesh, India

Experience

4+ years

Focus

Product Docs · API Guides · UX Content · CS-Cart & Magento

Languages

Hindi (native) · English (professional)

Skills & tools

Documentation:

Technical & Application Documentation CS-Cart Add-ons Documentation Magento Technical Documentation API Documentation (REST APIs) Admin Panel & Workflow DocumentationFeature Documentation Installation & Configuration Guides

Web & Mobile:

React Native & Mobile App Documentation Website Content Documentation & User Manuals

Testing & Tools:

CMSAdobe Express FigmaCanvaAPI Testing using Postman Screenshot-based & Visual Documentation

Content:

Case StudiesPromotional Content & Videos Social Media Content

Published on the Ecarter blog

A sample of live articles I've researched and written for Ecarter Technologies — click through to read them on the site.

Magento App

Customer app for Magento

The Customer App for Magento helps manage and customize the mobile shopping experience from a centralized admin panel. Control banners, layouts, notifications, and app settings with ease.

Read article → Cs-Cart App

POS System for CS-Cart

POS (Point-of-Sale) is a system for CS-Cart that allows store owners to manage sales in both their physical and online stores at the same time. It keeps customers' information and their orders for a better shopping experience.

Read article → Cs-Cart App

Delivery boy app for CS-Cart

CS- Cart Delivery Boy Application: Delivery boy can accept your store's active orders for delivery if his working status is active.

Read article → Magento

Support ticket system for Magento

Support Ticket System for Magento helps customers submit support requests, track ticket updates, communicate with agents, and manage issues efficiently.

Read article → Magento

Wallet system for magento

Wallet System for Magento provides a secure customer wallet for adding funds, paying orders, tracking transactions, and managing wallet balances with ease.

Read article → Case Study

Shoppymore App

What each role actually does, what they cost in 2026, and which your project really needs.

Read article →
View all articles ↗

Where I've worked

Technical Content Writer

Ecarter Technologies Pvt. Ltd.

10/2023 — Present
  • Created technical documentation and blogs for CS-Cart add-ons.
  • Developed Magento extension content, including feature descriptions, user guides and workflow documentation.
  • Collaborated with design and UX teams using Figma.
  • Developed website content, promotional content & videos, and used Canva and Figma for designing.

Academic Content Writer

Zucol Services Pvt. Ltd.

07/2022 — 09/2023
  • Created academic content following research standards and client guidelines.
  • Managed social media content to support brand visibility and engagement.

News Writer, Anchor & Voice Over Artist

Modern Shrines YouTube Channel

05/2020 — 08/2020
  • Anchored videos with clear narration and professional presentation.
  • Researched and scripted news-based and informational video content.

Education

Indira Gandhi National Open University

Master's in Journalism and Mass Communication

06/2023 — 12/2025

Guru Gobind Singh Indraprastha University

Bachelor's in Journalism and Mass Communication

01/2019 — 01/2022

Kendriya Vidyalaya, New Delhi

Intermediate

06/2016 — 06/2018

Kendriya Vidyalaya, New Delhi

Secondary School Certificate

06/2014 — 06/2016

Let's build something.

Open to technical writing and documentation roles — product docs, API guides, or the whole content pipeline end to end.

Get In Touch

nishagaur3577@gmail.com +91 93151 79580 810 B Galaxy Royal, Gaur City 2, Greater Noida, India